Last Updated: January 2026

tak99 Privacy Policy – Complete Details on How We Protect Your Information

Your personal information is our most important asset. This page explains in plain English how tak99 collects, stores, and protects your data.

~7 min read 256-bit SSL Encryption Data Never Sold
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Your Data
Our Responsibility

How We Protect Your Data

Tak99's privacy framework is built on six key pillars.

End-to-End Encryption

Every transaction and piece of personal data is secured with 256-bit SSL encryption — bank-grade security you can rely on.

No Sale of Data

Tak99 never sells or rents your personal data to third-party advertisers or any other company.

You're in Control

You have the right to view, correct, or request deletion of your personal data at any time.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular security audits and penetration tests are conducted.

Marketing Opt-Out

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time—no hassle.

Compliant with international standards

Tak99 follows international data protection standards (GDPR-aligned practices)—your privacy is our priority.

1 What Information We Collect

Tak99 collects certain information necessary to provide you with our services. We only collect what is genuinely needed — nothing more.

Information You Provide Directly

  • Full Name, Date of Birth & Gender
  • Mobile Number & Email Address
  • Residential Address
  • National ID or passport number (for KYC verification)
  • Payment information (bKash/Nagad number or bank account)

Automatically Collected Information

  • IP address & device type
  • Browser Type & Operating System
  • Usage patterns and duration on the platform
  • Betting History & Transaction Records
  • Login time & location (approximate)

We never store your full payment card number. All financial transactions are processed through a secure payment gateway.

2 Purpose of Data Collection

Tak99 uses your information only for specific, defined purposes. See the table below for details:

Data Type Purpose of Use Foundation
Name & Identity Account Creation & Verification Contractual
Mobile/Email Communications, OTP & Important Notices Contractual
KYC Documents Age Verification & Anti-Money Laundering Legal Obligations
Payment Information Deposit & Withdrawal Process Contractual
Betting History Service Improvement & Responsible Gaming Monitoring Legitimate Interest
Device/IP Information Fraud Detection & Security Legal Obligations
Email/SMS Preferences Sending relevant promotional communications Consent

3 Who Your Data Is Shared With

Tak99 does not sell your data. However, limited information may be shared with trusted partners to deliver our services:

Payment Processors

Information required to process transactions via bKash, Nagad, Rocket, or bank is shared with the relevant provider. This data is used solely to complete the transaction.

Regulatory Authorities

Information required by law or government directive may be disclosed to the relevant authorities.

Technology Service Providers

We use third parties for server hosting, email services, and analytics tools. All of them operate under strict confidentiality agreements.

Important: Your data is never shared with advertisers, social media companies, or any third party for commercial purposes—this is a non-negotiable policy at tak99.

4 Cookies & Tracking Technologies

Tak99's website and app use cookies—small text files stored in your browser or on your device.

Cookies We Use

  • Essential Cookies: These are required to maintain your login session and keep the platform functioning properly—they cannot be disabled.
  • Functional Cookies: To remember your language preference, odds format, and other settings.
  • Analytics Cookies: To understand which parts of the platform are used most — all data is fully anonymised.

You can disable non-essential cookies at any time through your browser settings. However, some features may not work as intended.

5 Data Retention Period

Tak99 does not retain your data longer than necessary. All data is kept for as long as your account remains active.

  • Upon account closure, general data is deleted after 5 years.
  • Transaction records may be retained for up to 7 years as required by law.
  • KYC documents are retained in accordance with regulatory guidelines.
  • Marketing communication records are deleted after consent is withdrawn.

If you request account deletion, all data that is not legally required to be retained will be permanently deleted within 30 days.

6 Your Rights

Every member registered with tak99 has important rights regarding their own data.

Right to Access

You can request to see what information we hold about you.

Right to Rectification

You may request that any incorrect or outdated information be corrected.

Right to Erasure

Where there is no legal obligation to retain it, you may request that your data be deleted.

Right to Object to Processing

You may object to your data being used for marketing or any other purpose.

Right to Data Portability

You can request an export of your data in a machine-readable format.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

To exercise any of these rights, email us at support@tak99.bet or reach out via Live Chat. We will respond within 30 days.

7 Children's Privacy

Tak99 strictly prohibits providing services to anyone under 18. We do not knowingly collect data from minors.

If a minor accidentally registers and we become aware of it, the account is immediately closed and all associated data is deleted. If you believe a minor is using tak99, please let us know.

Parents and guardians are advised not to leave their devices unattended with minors while an account is logged in.

8 Security Measures

Tak99 uses multiple layers of technology and processes to keep your data safe:

  • 256-bit SSL/TLS: Industry-standard encryption applied to all data transmissions.
  • Two-Factor Authentication (2FA): An additional layer of security for logins and withdrawals.
  • Automated Fraud Detection: Instant alerts if any unusual activity is detected.
  • Regular Security Audits: Third-party audits conducted every quarter.
  • Staff Training: Regular staff training on privacy and security practices.

In the event of a data breach, affected members will be notified within 72 hours.

9 Changes to the Privacy Policy

Tak99 may update this Privacy Policy when necessary. For significant changes:

  • A notice will be sent to your registered email address.
  • A pop-up notification will be displayed when you access the platform.
  • The date of any update will be clearly shown at the top of this page.

Continued use of the service after any changes constitutes acceptance of the updated policy.

10 Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch with us:

Email
privacy@tak99.bet
Response Within 30 Days
Live Chat
24 Hours / 7 Days
Instant Response in Bengali

General Enquiries

Direct answers to two questions: live scores and deposits.

Go to the "Sports Events" section on the tak99 app or website and click on a live match. There you'll find real-time scores, wicket or goal updates, ball-by-ball commentary, and match statistics all in one place. For cricket matches, you'll also see over-wise run rate and a current run rate graph.

Live video streaming is also available for major matches — look for the "Live" button at the top of the match page. To save data, you can switch to the text update option instead.

Deposits via bKash or Nagad are usually credited instantly. If the amount doesn't appear within 5–10 minutes, start by:

1. Note the transaction ID or reference number from the bKash message.
2. Go to the "Financial Transactions" page in the tak99 app to check for any pending transactions.
3. If the transaction is pending—please wait a moment, as it may be due to a network delay.
4. If there is no record or more than 30 minutes have passed — contact us via Live Chat with your transaction ID.

Our finance team typically resolves issues within 1 hour.
🔐 Your Data Is Secure

Bet Safely — Your Privacy Is Our Responsibility at tak99

Hundreds of thousands of Bangladeshi members use tak99 because they trust us to keep their data safe. Join today.

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